Community Guidelines
Building a safe, inclusive, and vibrant community for everyone
Our Mission
Tikiti is committed to creating a safe, inclusive, and vibrant community where everyone can discover, create, and enjoy amazing events. These guidelines help ensure that our platform remains a positive space for all users.
By using Tikiti, you agree to follow these community guidelines and help us maintain a respectful environment for everyone.
✅ What We Encourage
Respectful Communication
- Treat all community members with kindness and respect
- Use inclusive language that welcomes everyone
- Engage in constructive discussions and feedback
- Be patient and helpful with new users
Quality Content & Events
- Create events with accurate, detailed information
- Use high-quality images and descriptions
- Honor your commitments to attendees
- Provide clear communication about event changes
Community Support
- Report inappropriate content or behavior
- Share positive experiences and reviews
- Support local events and organisers
- Contribute to discussions and community growth
❌ What's Not Allowed
Harmful Behavior
- Harassment, bullying, or intimidation
- Hate speech or discrimination of any kind
- Threats of violence or harm
- Doxxing or sharing personal information without consent
Illegal or Harmful Content
- Events promoting illegal activities
- Content involving minors in unsafe situations
- Drug-related events (excluding legal substances)
- Sexually explicit or inappropriate content
Fraudulent Activities
- Fake events or misleading information
- Ticket scalping or unauthorized resale
- Impersonating other users or organizations
- Financial scams or fraudulent payment schemes
Spam & Misuse
- Excessive self-promotion or spam
- Creating multiple fake accounts
- Manipulating reviews or ratings
- Using automated tools to abuse the platform
Event Organiser Standards
As an event organiser, you have additional responsibilities:
- Ensure all events comply with local laws and regulations
- Obtain necessary permits and insurance
- Provide safe and accessible venues
- Honor refund policies and ticket terms
- Respond promptly to attendee inquiries
- Maintain accurate event information
Reporting & Enforcement
If you encounter content or behavior that violates these guidelines:
- Use the report feature on the relevant content
- Contact our support team with details
- Block or avoid engaging with problematic users
- For urgent safety concerns, contact local authorities
Consequences for Violations
Depending on the severity, violations may result in content removal, account warnings, temporary suspension, or permanent account termination. We reserve the right to take immediate action for serious violations.
Appeals Process
If you believe your content or account was incorrectly actioned:
- Submit an appeal through our contact form
- Provide context and explanation
- Allow 3-5 business days for review
- Accept our final decision on appeals
Questions or Concerns?
Our community team is here to help ensure Tikiti remains a safe and welcoming place for everyone.